Workshop at a Glance
Title: WS11: Create a Virtual Emergency Operations Center (VEOC)
Speaker: Regina Phelps/Jan Sysmans
Time: 1:00 - 4:00 PM (EST)
   
Description
The physical EOC is the “nerve center” of the company’s recovery operations and houses subject matter experts from different areas of the business. A virtual EOC takes the physical EOC (people and processes) and moves it into “cyberspace” through a variety of technology tools. Learn the advantages to not having “four walls.”
 
Speaker Bio

Regina Phelps, CEM, RN, BSN, MPA
President, EMS Solutions

Regina Phelps, CEM, RN, BSN, MPA is an internationally recognized expert in the field of emergency management and contingency planning. With over 26 years of experience, she has provided consultation and speaking services to clients in four continents. She is founder of Emergency Management & Safety Solutions a consulting and training firm. Ms. Phelps’s niche includes crisis management team development, emergency operations center design and the development of emergency exercises for large global companies. She has also provided extensive consultation to global companies preparing for the pandemic threat. A partial client list includes: Visa, The World Bank, AEGON, Federated, The Northern Trust, Triton, Liberty Mutual, Federated Department Stores, Stanford University, Cal-Tech and Wells Fargo.

Co-Speaker Bio
Jan Sysmans
Director, Marketing at WebEx Communications
WebEx

Jan Sysmans, Director, Marketing at WebEx Communications, is responsible for WebEx's Business Continuity and Disaster Recovery program. The flagship offering in this program is WebEx Response Center, a Virtual Emergency Operations Center (VEOC) service that enables companies and government agencies immediate command and control in the event of any minor or major disruption in their business or operation. Mr. Sysmans is also the Chair of the Marketing Communications committee for the SaaS Executive Council; an industry council sponsored by the SIIA (Software & Information Industry Association).