Supply chain confidence is as much about the design of the relationships as it is about response planning. True resilience needs all the skills of business continuity managers, business strategists, risk managers, and relationship managers.

Incident responses need to accommodate entirely different stakeholders, agendas and sensitivities throughout the chain.

David had bottom-line responsibility for significant financial services businesses in six different countries before he became the Divisional Director within the multinational group of companies responsible for world-wide operational risk and continuity planning.

He was required on numerous occasions to lead the company¡¦s response to potentially destructive, natural and man-made, disasters around the world. These experiences bring a uniquely bottom-line, practical and world-wide focus to the subject.